ESG Report 2018

ESTABLISHMENT OF A SOUND OPERATION MODE A comprehensive management and operation model not only can enhance the enterprise's production and operational efficiency, and create higher economic benefits, but also bring society and customers products with higher quality, as well as enhance the enterprise's reputation. Therefore, the Group has always adhered to the objectives of “Production of First-class Products, Provision of First-class Service, Training of First-class Talents, and Becoming A Model Pharmaceutical Enterprise”, and striving to excel in every section of production and sales, strictly implements quality control, and spares no efforts in the enhancement of customer service standard, maintenance of personal information security and establishment of a clean operation environment. 33 Environmental, Social and Governance Report 2018 The United Laboratories International Holdings Limited