ESG Report 2020

As a pharmaceutical company, the professionalism employees entered in junior colleges from of employees is an important factor for the Group secondary vocational schools. To encourage to meet the high production demand. In order to employees to upgrade their academic enhance the professionalism of employees, the qualifications and obtain professional and Group assists employees to participate in re- technical qualifications, the Guangdong Federation education programmes to upgrade their academic of Trade Unions subsidised outstanding frontline qualifications, such as upgrading from secondary employees who successfully enrolled in junior vocational schools to junior college diploma, or colleges and undergraduate part-time degrees from junior college diploma to undergraduate during the Year. degrees. During the Year, Zhuhai Company Apart from encouraging and facilitating the cooperated with the Zhuhai teaching points of six upgrade of academic qualifications, the Group well-known domestic universities to carry out the also assists employees in obtaining professional enrolment of two academic levels of junior college and technical qualifications to enhance their and undergraduate part-time degrees, covering professionalism. During the Year, Inner Mongolia seven majors, including pharmacy, chemical Company also assisted 157 employees to obtain engineering, biology and mechanical engineering professional technical qualifications. etc. During the Year, 95 employees entered in undergraduate degree from junior colleges and 62 Academic Promotion and Professional Qualification To enhance the overall quality of all staff and managers, the Group offers a 3-month online training programme for its employees. The training courses are divided according to the level of staff, while the courses for the management are divided into elementary, intermediate and advanced management classes, covering all functional heads and directors of the Group. The elementary management course is designed for new managers and includes eight modules on role awareness, target setting, delegation, motivating subordinates, coaching, evaluation and feedback, effective communication and continuous improvement to enhance team management skills. Aiming to enhance the overall c o mm u n i c a t i o n , l e a d e r s h i p a n d management skills of managers, the intermediate and advanced management covering decision making and strategic courses are designed based on the management, work management and curriculum and modules of the China leadership skills. Europe International Business School, Capstone Programme 23 Environmental, Social and Governance Report 2020 The United Laboratories International Holdings Limited

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