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To: Business Editor For immediate release

KWIK SAVE RESULTS

7th November 1996 -- Kwik Save Group plc, Dairy Farm International Holdings Limited's 29% held associate, today announced a profit before tax and exceptionals of £90.3 million for the 53 weeks ended 31st August 1996. An exceptional provision of £87.5 million has also been made in respect of store closures and associated costs. The closures are part of a three year programme for the rationalization and repositioning of Kwik Save's store portfolio and follow a comprehensive review of the company's business strategy. Full details of the programme are set out in Kwik Save's announcement.

Dairy Farm's share of Kwik Save's results for the current year, after taxation and the exceptional provision, and allowing for the amortisation of goodwill, is a loss of US$12 million. The carrying value of its investment in Kwik Save will be reduced to some US$200 million.

Commenting on the announcement Dairy Farm's Group Chief Executive, Mr Chris Nelson, said "As announced earlier in the year, Kwik Save commissioned outside consultants to assist them in conducting a fundamental review of the Group's business operations to ensure they are fully responsive to customer needs in a changing food retail environment. Kwik Save's rationalization programme is designed to address those needs."


For further information, please contact:


Dairy Farm Management Services Limited
Chris Nelson
Edouard Ettedgui
(852) 2837 6401 (office)
Ludgate Asia Limited
Martin Spurrier
(852) 2543-5413 (office)


FOR IMMEDIATE RELEASE

7 NOVEMBER 1996

Kwik Save Group plc ("Kwik Save")
Preliminary Results Announcement

Kwik Save, the UK's leading discount food retailer, today announces preliminary results for the 53 weeks ended 31 August 1996.

  • Launch of New Generation Kwik Save - a programme for change
  • Record sales, up 8.8% to £3.5 billion in the 53 weeks to 31 August 1996
  • Profit before tax and exceptionals £90.3 million - down 28%
  • Final dividend 14.05p making unchanged total dividend 20p
  • Capital investment of £117.5 million
  • Store closure-related provision of £87.5 million before tax
  • Wellingborough distribution centre at planned capacity

Chief Executive Graeme Bowler said:

"New Generation Kwik Save signals a major cultural change in the company designed to ensure that we have people, systems and skills responsive and flexible enough to compete effectively whatever tomorrow s trading conditions may bring."

"Our new style will be rooted in our long standing commitment to providing unbeatable value. But it will be more customer-focused, using a marketing-led approach to equip us with the systems and technology to know what shoppers want, and to get it to them quickly and efficiently."

Further enquiries:


Kwik Save Group plc
Graeme Bowler
Derek Pretty
Tel: 01745 882003/4
Dewe Rogerson Limited
Sue Pemberton
Tel: 0171 6389571


Kwik Save Group Plc
Preliminary results for the 53 weeks ended 31 August 1996

With no respite from the fiercely competitive trading conditions which have characterised the food retailing industry in recent years, profits and earnings were depressed. The results also reflect the costs of laying the groundwork for New Generation Kwik Save, a programme designed to make the group a highly flexible and competitive business - whatever the future trading conditions.

Sales were a record £3.51 billion, up 8.8% on the previous year. However, profits before tax and exceptional items fell by 28% to £90.3 million. Earnings per share before exceptionals were 37.68p. A maintained final dividend of 14.05p, making an unchanged total of 20p, reflects the directors' confidence in the group s ability to sustain earnings over the medium term.

Background to change

The food retailing environment has changed dramatically over recent years. Competition has become increasingly fierce from the superstores and the continental discount groups, which have encroached on Kwik Save's traditional customer base, both geographically and through aggressive pricing.

The resultant setback to the company's financial performance over the past two years is an indication that Kwik Save needs to adapt more quickly to the changing demands and rising expectations of our customers.

In February, with the help of Andersen Consulting, the group began a comprehensive review of all its business operations. Every aspect was examined through extensive interviews with customers and staff, detailed studies of the performance of stores and merchandise, as well as in-depth analysis of our competitors' strategies.

This review clearly showed that the core of Kwik Save's retail philosophy - the provision to customers of quality brands at discount prices from accessible stores - remains just as valid today as ever. At the same time it demonstrated a need for us to concentrate on improving our existing stores and intensifying investment in staff, products and technology.

New Generation Kwik Save

The way forward is clear. New Generation Kwik Save: still committed to providing unbeatable value, but even more responsive to customers' service expectations and their desire for innovative products. New Generation is customer focused, using a marketing-led approach to ensure we know what shoppers want and to equip us with the systems and technology which can deliver it quickly and efficiently.

The key elements are:

  • Providing outstanding value through discount prices and better products
    Kwik Save will offer three levels of brand choice for extra value, including a new Kwik Save own label of the highest quality. The first 100 lines will be available from next spring with the aim of extending it to a full selection of the most popular every day products. New ranges in chilled and convenience food and in the health and beauty area are being introduced with products tailored to suit the needs of local customers.

    Tighter management control of fresh foods will mean more rigorous price and quality standards. Fresh food will feature more prominently in the flow of shopping traffic, by being re-positioned inside the checkout, so that shoppers pay at a single point. We are also extending the range of pre-packed produce.

  • Making stores welcoming and easy to use
    We will have better lit stores with more focus on product display and layouts designed to stimulate customers interest. Training techniques will highlight customer service and staff will be specially trained in expanding product areas. Trading hours will reflect the needs of the local community.
  • Investing in systems and technology to lock in a low-cost operating base
    Three-quarters of all the business systems will be replaced over the next three years to ensure there are efficient, effective and flexible information and business systems underpinning the programme.

    Point of sale equipment is being upgraded, new product management systems will fit the product range and promotions to local needs, new stock and re-ordering systems will allow daily shelf refill, and distribution centres will be managed more efficiently with new information systems. The roll-out of composite distribution techniques will improve stock availability on the shelves, reduce stock levels and cut the cost and damage to goods through less stock handling. These new distribution methods will be extended over the next three years.

  • Investing in people to deliver our vision
    Improved recruiting, training and development programmes are planned to develop committed and capable people ready to adapt to the customer focused culture. Programmes are already in place to improve consultation and communication and to set up new organisation structures.

Equally important is to lock in a low-cost operating base. Our aim is to make savings which more than offset the costs of the programme, so that savings can be passed to customers in the form of better value and to shareholders in improved earnings.

Phased programme

With 979 stores in the portfolio, the scale and complexity of the task at hand is immense and the key elements of the programme will be phased over three years to minimise disruption to the business.

Benefits have already begun to show and will accelerate over time. We are testing key elements of the product proposals, such as fresh food and range changes in a number of stores. These will be introduced into more outlets over the coming months, at the same time as systems and technology are being upgraded and other aspects of the programme refined.

Success depends on the full commitment of staff and management. Apart from plans to provide staff with new skills, the group is strengthening its management team. Two new directors, Philip Smith and Jonathan Smith, bring proven skills to marketing and to the distribution and supply chain areas respectively. Further appointments in the areas of buying and human resources will follow shortly.

Such a major programme of change does not come without cost. To ensure that New Generation Kwik Save builds on a strong base, it is proposed to close 107 underperforming stores within the 1996/97 financial year. Every effort will be made to relocate affected staff within the company. There is an £87.5 million provision before tax in the results to cover store closures, asset write downs and associated costs.

Our aim is to make the business more efficient, with improved sales and profitability. New Generation Kwik Save represents the way forward to a rewarding future for the company and its customers, shareholders, staff and suppliers.

Financial and operating review

Like-for-like sales rose by 0.3% by value, with average selling price inflation of 2.5%. Stores acquired from Shoprite contributed 3.1% and other new stores (net of closures) contributed 3.5% of the improvement in overall sales. The additional week of the 1995/96 accounting year contributed 1.9% to the sales growth.

Excluding one-off items which affected the 1994/95 figures, the underlying year-on-year gross margin was down 0.1% - a better result than anticipated at the half year. Pricing pressures peaked during the middle of the year.

Overheads increased by 1% of sales during the 53 weeks, excluding the £23.7 million of the total store rationalisation provision which was treated as an exceptional overhead cost. Wage costs increased by 0.3% of sales, reflecting our programmes to improve customer service and increase staff training in newly converted stores. The higher proportion of leaseholds acquired in the past 18 months, plus higher business rates and increased depreciation and repair costs on major refits and refurbishments, accounted for 0.4% of the rise. Higher spending on systems development and security contributed 0.3% to the increase.

Rents from concessionaires and tenants, together with National Lottery commission and other income, rose by 17%.

Distribution

The new 335,000 square foot multi-temperature distribution centre at Wellingborough is reaching planned capacity. In the future, we will exploit the benefits of composite distribution in terms of improved availability of products in the stores, lower stock levels and reduced stock handling. In the year under review, however, profits were reduced by about £4 million due to the run-down and closure of distribution operations at Frogmore, St Albans, the build-up in volumes at Wellingborough and the termination of a third party distribution contract.

Shoprite stores

Completion of the conversion of the stores acquired from Shoprite saw 86 units trading as Kwik Save stores by the end of the year. Sales improved steadily in the second half, but overall sales per square foot in a number of stores remain well below the company average and there was an overall £4.9 million operating loss within the acquired stores.

As part of the analysis of all stores within the group, 25 loss-making Shoprite stores have fallen well below trading expectations and are included in the store rationalisation plans. Sales per square foot in the remainder are closer to the overall Kwik Save average. Conversion of these stores to the New Generation Kwik Save concept will provide a firm platform for growth in Scotland.

Small stores conversion programme

Seventy seven stores were converted at a cost of £23 million to the new format introduced in 1995 to improve the ambience and product range in older and smaller stores. Sales growth averaged 7% in the first year. Although these levels of improvement were not always sustained, these stores would have seen a significant fall in sales without conversion. The physical improvements already in place provide a sound base for further development beginning in 1997 as part of the New Generation programme.

Store portfolio

During the year, 34 new Kwik Save stores were opened, including 12 re-sites, and 22 were closed. The total number trading at the year end was unchanged at 979. Net selling space increased by 3% to 9.6 million square feet, including 2.3 million square feet allocated to concessions and tenants. The slowdown in store development, particularly in the second half, reflects the changed focus towards investment in existing stores, business systems, technology and distribution.

Restructuring provisions

Following the in-depth review this year of all stores' performance, we have provided for the costs of closing 98 loss-making stores plus a further nine which are only just profitable, but which cannot justify further investment.

Provisions for the cost of disposing of a further 66 non-trading sites have been increased and, following review, the carrying values of 81 stores have been written down. The total pre-tax provision for store rationalisation is £87.5 million, of which £63.8 million appears as a provision for loss on disposal with the remaining £23.7 million included as an exceptional item within overheads. Total provisions comprise cash costs of £41.6 million and £45.9 million in asset write-downs, net of anticipated disposal proceeds. We estimate that the cash costs will be offset by about £18 million from disposals, as well as by tax relief. An estimated £18 million in further costs for the change programme are expected to be incurred over the next two years and will be dealt with in the group's accounts as and when they arise.

Capital expenditure

Group capital expenditure for the year was £117.5 million (£199.7 million in 1994/95 including some £27 million goodwill purchased). Spending included £85 million on modernising the existing stores, on information technology and on completion of the new Wellingborough distribution centre, of which the latter accounted for £16 million. New store development accounted for £29.4 million with 34 new stores opened.

Capital spending is forecast at £50 million for 1996/97, with investment focused on key elements of the New Generation programme - information technology and distribution capabilities plus essential investment in existing stores. Expenditure will double to £100 million the following year as we roll out our new concept into existing stores.

Funding and taxation

Net borrowings at the end of the period rose to £81.3 million, resulting in a 21% ratio of debt to shareholders' funds. The amount of indebtedness reflects £39 million in additional payments of corporation tax delayed from the previous year, as well as the capital spending programme detailed above. Borrowings are expected to rise as store rationalisation programmes are implemented and the New Generation initiatives introduced. Underlying borrowings are expected to be at gearing levels up to 35% over the next two years, but declining thereafter.

The effective tax rate for the year was 35.0% before store rationalisation costs and the related tax credit, compared to 36.3% in the previous year.

Current trading and prospects

In the first eight weeks since the year-end, total sales have risen by 2.1%. Like-for-like sales by value have risen by 0.2% and selling price inflation is around 2.5%. Trading conditions remain competitive, although gross margins are broadly in line year-on-year. The Board believes that actions taken under New Generation Kwik Save should provide shareholders with a recovery in earnings over the medium term.

Annual General Meeting

The Annual General Meeting of Kwik Save Group plc will be held at St David's Park Hotel, St David's Park, Ewloe, Nr. Chester, Flintshire, CH5 3YB on Thursday, 19 December 1996 at 12 noon. The Report and Accounts for the year ended 31 August 1996 are expected to be posted to shareholders in the week commencing 25 November 1996. Copies of this announcement are available from the Group's headquarters at Warren Drive, Prestatyn, Denbighshire, LL19 7HU, or at the offices of Dewe Rogerson, 3 ½ London Wall Buildings, London Wall, London EC2M 5SY.

Payment of dividend

If approved by shareholders at the Annual General Meeting, the final dividend will be paid on 9 January 1997 to shareholders on the register at the close of business on 26 November 1996.

















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