Annual Report 2020

China Merchants China Direct Investments Limited Annual Report 2020 69 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT (CONTINUED) STAKEHOLDER ENGAGEMENT The Company recognises the importance of stakeholder participation to long-term success in its business. Therefore, we strive to ensure that we have had a good understanding of various stakeholders’ views and expectations. We know it helps define our present and future sustainability strategies. We continue to maintain ongoing communication with our stakeholders to understand their concerns and expectations of our operations and sustainability performances. In particular, we have proactively engaged with key stakeholders who show their interests and can be affected by our businesses, including shareholders and investors, employees of the Investment Manager, investee companies, communities in which we operate, and government and regulatory bodies. The table below highlights the Company’s key stakeholders as well as its efforts in communicating with and responding to their concerns. Stakeholder group Engagement channel Shareholders and investors ‧ Annual general meeting ‧ Publication of interim and annual reports ‧ Company website Employees of the Investment ‧ Internal policies and regulations Manager ‧ Internal emails ‧ Trainings ‧ Performance appraisal Investee companies ‧ Due diligence ‧ On-site visit and discussion ‧ Social media and news exposure ‧ Feedback form Communities ‧ Social media ‧ Company website Government and regulatory bodies ‧ Examination and inspection ‧ Compliance documentation During the outbreak of COVID-19 pandemic, the Company has also adopted various e-channels to maintain our communication with various stakeholders. We hold great promise for addressing the stakeholders’ concerns regarding our ESG and sustainability related practices in our ESG report and improving our practices step by step.