Annual Report 2024

96 China Merchants China Direct Investments Limited Annual Report 2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT (CONTINUED) SOCIAL RESPONSIBILITY (CONTINUED) Responsible Investment (continued) Due Diligence Process The Company and the Investment Manager have incorporated quality assurance into practice. Comprehensive due diligence review, business prospects analysis and ESG risk assessments are conducted by the Investment Manager before taking investment targets into consideration and adding them to the Company’s portfolio. Thus, it is believed that the investment quality will be guaranteed, and values are brought to our investors and shareholders. Community Investment The Company and the Investment Manager acknowledge the influence we may have in the society, thus we are seeking different ways to give back to the community. The staff of the Investment Manager are encouraged to engage the community and fulfil their civil duties, for example, volunteering in any areas they see fits, participating in voting to express their views. The Investment Manager is considering to engage non-governmental organisations (NGOs) and charities for its employees volunteering and other suitable opportunities. The core principles we promote are: ‧ showing love, to give hope and to support the disadvantaged; ‧ encouraging compassion and empathy in the employees of the Investment Manager; ‧ fostering a sense of community within the Investment Manager; and ‧ empowering through education. Privacy and Data Protection We strictly uphold the relevant privacy laws and regulations as well as contractual obligations for the limited privacy data retained by having proper maintenance in a secure place and internal control. The data is only to be used for the purposes upon owners’ agreement and the data will be deleted whenever requested by the owners. When handling the privacy information, employees are instructed to exercise with due care. During the Reporting Period, there were no cases of non-compliance noted in relation to privacy matters regarding services provided and methods of redress. We also did not receive any services-related written complaints with such practices adopted.