Annual Report 2019

11 ANNUAL REPORT 2019 In 2020, upholding the strategic principle of “leveraging on its long-term strategy, tapping the current edges, driving through technology and embracing changes”, the Group will grow on solid ground, act proactively under the guidance of adapting to and pursuing changes, as well as insisting on the improvement of quality and efficiency. The Group will vigorously promote the quality development of business and operation, and be committed to developing towards the vision of “to be a world’s leading comprehensive port service provider” with key priorities set out as below: In terms of the development of homebase port, the Group will continue to strengthen its efforts in the construction of homebase ports in China and overseas. As for the West Shenzhen homebase port, the Group will actively expand ocean-going shipping routes while maintaining the stable service of short-sea shipping routes, strive to increase import volume while sustaining a healthy growth of export volume from its hinterland. The Group will also develop customised services and expand international transhipment volume by leveraging on the supportive policy for the business of “discharging and transferring containers of an entire vessel” offered by the Shekou Customs in Shenzhen. Besides, the Group will improve the quality of its feeder services to establish a strategic platform for the West Bank of the Pearl River Delta. In terms of overseas homebase ports, the Group will be committed to optimising customer mix and improve terminal’s profitability, promote quality and efficiency enhancement and expand innovation channels. The Group will also cultivate teams of expat talents at the headquarters, and push forward talent localisation in overseas projects. Greater efforts will be put on the management of subcontractors, using a performance appraisal system. In terms of the overseas business, the Group will advance the development of overseas leading ports. To optimise top-level design, the Group will consummate development plans of overseas port projects, and conduct studies on its overseas network along the “East-West routes, South-North routes, and the Belt and Road”. The Group will enhance the development of the management system and cultivate teams of talents for overseas projects with a focus on improving the operational performance and management capability of overseas ports. It will also push forward work in relation to quality and efficiency enhancement, explore the potential and competitiveness of terminal capacity and seek collaborative innovation with ports in China. In respect of comprehensive development, the Group will continue to promote the implementation of the “Port-Park- City” development model in China and overseas. Regarding the Djibouti comprehensive development project, the Group will establish a high-quality management system to vigorously improve operational efficiency, deepen strategic collaboration and innovate financing model, so as to establish a first-class free trade zone in Africa. Regarding the Hambantota Port project, the Group will provide value-added port services and facilitate work in relation to the induction of business and investment for the port’s logistics park. With regard to innovative development, the Group will strengthen the technology-driven approach to create a port ecosystem for technological innovation. With the “Research Institute of CMPort for Technological Innovation and Development” and the “empowerment of technology” for the port ecosystem, the Group will integrate technology and innovations to optimise, complement and improve its comprehensive port service model, thereby supporting the long-term development of the Group. The Group will develop “Digital CMPort” through the establishment of three platforms (i.e. the “CM Chip” platform, the “CM ePort” platform and the “Smart Operation Management” platform) and the building up of one capability (i.e. the capability of informationalisation).