Annual Report 2019

ANNUAL REPORT 2019 75 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT The Group abides by the relevant laws and regulations in relation to employee health and safety, including but not limited to the Occupational Safety and Health Ordinance of Hong Kong, as well as laws and regulations applicable to operations in other regions. During FY2019, there was no case of material non-compliance in relation to providing a safe working environment and protecting employees from occupational hazards. Learning and Development The Group is committed to providing ample training and development opportunities for employees to unleash their potential and advance in career. We are currently developing the Development and Training Policy to outline our approach; the Human Resources Department and Heads of Division/Department are responsible for assessing needs of training and development to strengthen employees’ knowledge and skills, and develop their potential. A variety of training conducted in various methods, such as informal, on-the-job, in-house and external training, are provided to employees from time to time based on position and location. During FY2019, 77% of our employees received training. Our training by type include new hire orientation, leadership skills, customer care, compliance such as anti-discrimination, anti-bribery and health and safety. The Group has a performance management and development process in place for its employees. Performance review is conducted with employees periodically to evaluate their performance in respect of various performance indicators and annual objectives. The relevant business units are responsible for conducting coaching conversations and assessing development needs of employees.