Annual Report 2019

Material Topics RELEVANCE TO BUSINESS IMPORTANCE TO STAKEHOLDERS Top Material Topics Material Topics Non - Material Topics 7 9 6 3 5 8 20 24 23 17 19 26 25 21 18 2 1 4 14 15 16 12 10 11 13 22 M Material Topics OUR SUPPLY CHAIN 17. Ethical and Responsible Procurement Practice 18. Respect and Protect Intellectual Property Rights 19. Promote Environmental Friendly Practices/Social Responsibilities to Business Partners 20. Product Safety and Service Quality 21. Customer Satisfaction 22. Responsible Marketing 23. Anti-corruption 24. Data Protection and Privacy M M M M M M M OUR ENVIRONMENT 1. Minimizing and Recycling of Waste in Daily Operations 2. Minimizing and Recycling of Food Waste 3. Minimizing Usage of Packaging Material for Finished Goods 4. Energy Efficiency 5. Efficient Use of Water 6. Minimizing Green- House Gas Emissions 7. Minimizing Emissions of Other Air Pollutants 8. Proper Handling of Hazardous Waste 9. Green Buildings and Facilities Investment M M M M OUR COMMUNITY 25. Community Engagement and Investment 26. Knowledge Sharing OUR PEOPLE 10. Staff Remuneration and Benefits 11. Work-life Balance 12. Occupational Health and Safety 13. Training and Development 14. Employee Relations 15. Anti-discrimination, Equal Opportunity and Diversity in Employment 16. Child and Forced Labour M M M M M M M Materiality Matrix The Group values the importance of environmental protection and has conducted self-assessment on all business operations which may have an impact on the environment. The self-assessment includes materiality and quantity of our greenhouse gas emissions, discharge of water, generation of hazardous and non- hazardous wastes, usage of packaging material and issues identified related to climate change, etc. The self- assessment showed that the Group’s business operations have no direct relationship with the production of hazardous waste but are susceptible mainly to indirect emissions of greenhouse gases and air pollutants. Our self-assessment results are consistent with those from the materiality assessment that the effective use of resources such as electricity, water and careful management of non-hazardous waste are important aspects in the Group’s drive towards environmental protection. Besides, materials used and recycling of waste in daily operations such as cooking oil, paper and plastic bottles are under scrutiny. Climate change related issues have been considered in our risk management process and no major climate-related issues have a significant impact on our operations. Accordingly, the Group continues to focus on green activities to reduce energy consumption and minimize wastage, while maintaining awareness on climate-related issues. OUR ENVIRONMENT Material Topics 1. Minimizing and Recycling of Waste in Daily Operation 2. Minimizing and Recycling of Food Waste 4. Energy Efficiency 5. Efficient Use of Water Environmental, Social and Governance Report Annual Report 2019 Miramar Hotel and Investment Company, Limited 030