Annual Report 2023

Corporate Governance Report 企業管治報告 92 Sunny Optical Technology (Group) Company Limited • ANNUAL REPORT 2023 Group’s principal risks Key controls and treatment plan(s) Target risk trend 本集團主要風險 主要控制及處理方案 目標風險趨向 Product Quality Risks: 產品質量風險： – The Company’s products may have product quality issues that affect customer satisfaction, damage the Company’s image and increase costs of operations. － 本公司各產品可能存在產品質量問題，影響客戶滿意 度，使公司形象受損並增加運營成本。 – Carrying out the quality first activities actively in the Group and enhancing the awareness and capability of quality among all employees of the Group; － 本集團內積極開展質量至上的活動，提高全員品質意識與能力； – Strengthening technical reform, improving relative production capacity, and reducing loss rate; － 強化技改，提升相對產能，降低損金率； – Strengthening the quality management throughout the entire lifecycle, setting up the red line of process management, and optimizing the resource pool; － 強化全生命週期品質管理，設置過程管理紅線，優化資源池； – Deeply observing and understanding customers’ use scenarios of our products, sorting out and expanding our product line portfolios based on customers’ use scenarios, improving customer loyalty, and forming a product closed loop; － 深入觀察與理解客戶對我司產品的使用場景，基於客戶的使用場 景來梳理與擴充我們的產品線組合，提高客戶黏性，形成產品閉 環； – Enhancing the ability to identify quality requirements of customers and tracking customer satisfaction from time to time; － 提升識別客戶品質要求的能力，不定期跟蹤客戶滿意度； – Improving the control ability of production process and the ability of quality management, applying FMEA to identify potential quality risks in advance, and improving the ability from trial production to mass production; － 提高生產過程控制能力、質量管理能力，應用 FMEA 提前識別潛 在品質風險，提高試做轉量產能力； – Enhancing on-site trainings for operators as requiring the operators to strictly follow the SOP in processing; － 加強現場操作人員培訓，要求操作員嚴格按照 SOP 進行加工； – Proactively promoting the production line automation and enhancing investment in informatization of inspection equipment; and － 積極推進生產線自動化，加大信息化檢測設備投入；及 – Implementing and applying the informatization system, realizing data tracking throughout the entire process. － 實施與應用信息化系統，實現全制程數據追蹤。