Annual Report 2021

31 2021 Annual Report Transport International Holdings Limited Environmental Protection LWB is fully aware of the importance of environmental protection. It continues to invest in environment-friendly buses to meet the stringent emission standards of the European Council of Environmental Ministers. With 100 buses transferred away, the proportion of Euro V or above and electric buses in the LWB fleet now stands at over 94%. The electrostatic air filtration function of the air-conditioning system on LWB buses significantly improves the air quality in the bus compartment while the Eco-driveline System reduces both fuel consumption and exhaust emissions. Performance Assurance LWB constantly reviews its bus services and maintenance regime to ensure that safety and efficiency are maintained at the highest level across its bus fleet. LWB measures its operational performance by reference to two key performance indicators: mechanical reliability 1 and operational capability 2 . In 2021, LWB achieved 134,616 km:1 in mechanical reliability and 100.6% in operational capability. LWB obtained ISO9001:2008 Quality Management Systems certification in November 2012, and has adopted the latest version of ISO9001 since August 2018. Depot The depot at Siu Ho Wan provides daily bus maintenance, refuelling, bus washing and parking for the LWB fleet. The depot is equipped with a waste water treatment system to ensure that waste water quality complies with the statutory requirements before discharge into the public drainage system. 1 Mechanical reliability is the average number of kilometres a bus operates before it experiences a mechanical breakdown on the road with passengers on board. 2 Operational capability is the ratio of actual to scheduled departures in the peak direction in the peak hours of 7:00 a.m. to 9:00 a.m. across the whole bus network. LWB carries out regular maintenance checks on its fleet to ensure the highest level of safety and service 2017 2018 2019 2020 2021 30,000 60,000 90,000 120,000 150,000 0 Mechanical Reliability 1 – LWB Kilometres 2017 2018 2019 2020 2021 20 40 60 80 100 0 Operational Capability 2 – LWB %