Annual Report 2021

64 Transport International Holdings Limited 2021 Annual Report SUSTAINABILITY REPORT New Bus Services We have implemented a number of enhancements to our bus service over the past few years to deliver a more pleasant and comfortable journey to our passengers. Our “New Long-haul Bus Service” mainly provides free 5G Wi-Fi service, the latest safety features, comfortable seats and allows no standee, offering a brand-new travelling experience to passengers; and An introduction of “5G Bus” with an ultra-fast free 5G Wi-Fi service. Passengers can enjoy 5G Wi-Fi service for free with unlimited sessions, elevating their travelling experience with an ultra-fast, stable and smooth 5G network. Facilities Upgrade Since the outbreak of pandemic in 2020, KMB has retrofitted more than 600 new licensed Euro VI buses with horizontal ventilation windows to provide natural ventilation and to bring passengers a comfortable journey; The Solar-powered Bus Shelter Campaign promotes green energy by installing solar panels to power lighting or mosquito repelling devices. 1,950 bus stops have been equipped with solar power equipment; The enhancement of the bus route information sheets has been completed. Passengers can now scan the two-dimensional QR code on the new layout information sheets posted at bus stops for further bus route information, including bus frequencies; KMB and LWB have installed the Bus Information Panel System on more than 3,900 buses. With the alighting reminder function on App1933, passengers can obtain real-time bus stop information through the display screens on the upper and lower decks; 1,100 bus stop locations are equipped with display panels showing the estimated time of bus arrivals; The air quality in bus compartments benefits from electrostatic air filters installed on KMB and LWB buses; and All KMB and LWB buses are equipped with power-saving variable capacity air-conditioning compressors, which provide more adaptive and refined thermal control in the most fuel-efficient manner in all weather conditions. The air-conditioning systems have a fresh air function that extracts fresh air outside the compartment and purifies it using a double-layer filter system. Accessibility Access to transportation is vital for independent living. An accessible transport system is the building block of an inclusive society. Accessible Bus Fleet The entire KMB and LWB fleets deploy super-low floor buses for easy boarding and alighting, as well as wide entrance and exit doors for better passenger access, which means all KMB and LWB buses are accessible to the elderly and wheelchair users. In addition, KMB has retrofitted around 200 buses to accommodate two wheelchair passengers, to run mainly on routes travelling to and from hospitals. Buses under the “New Long-haul Bus Service” are equipped with free 5G Wi-Fi to elevate passengers’ travelling experience