Annual Report 2021

78 Transport International Holdings Limited 2021 Annual Report SUSTAINABILITY REPORT Community Participation KMB and LWB participate in the International Day of Disabled Persons event organised by The Hong Kong Council of Social Service, offering free rides on all bus routes to people with disabilities and one accompanying carer every year; KMB and LWB supported the annual Senior Citizens Day by offering free rides to people aged 65 and over; KMB offers Free Ride Days (Cross-Harbour Routes and Recreational Routes) for the elderly on Saturdays, Sundays and Christmas Holidays in November and December. Through the “Rebate-after-ride” arrangement, the elderly can automatically get the fare rebate using the same Elder Octopus card to take a bus trip, make a consumption or reload after ten working days; KMB has invited medical specialists to shoot a video for broadcast via the bus information panels at bus stops and on buses, sharing health precautions with the elderly; and We sponsor a variety of local community programmes, including The Community Chest of Hong Kong’s Dress Casual Day and the University of Hong Kong’s Distinguished Transport Lecture Series and take part in The Hong Kong Council of Social Service Caring Company Patron’s Club. In 2021, KMB provided bus body advertisements for 20 non-governmental organisations (“NGOs”) on 31 buses. FRIENDS OF KMB KMB’s volunteer club FRIENDS OF KMB (“FRN”) has been promoting environmental protection, civic education and social service activities since it was formed in 1995. In the reporting period, FRN comprised 2,170 members, including passengers and KMB and LWB staff and their dependents. During the reporting period, FRN volunteers participated in regular home visits and made care calls to the elderly who suffered from depression. The programme was organised by the Suicide Prevention Service, with whom FRN has built a partnership since 2013. FRN also assisted Food for Good Community Kitchen in packing hot meals and the People Service Centre’s “Food Friend Action” in collecting food frommarkets and bakery shops for the elderly and underprivileged families every week. In recognition of our contributions to the community, FRN received the Award of 10,000 Hours for Volunteer Service, Honour Award in the Highest Service Hour Award (Private Organisations – Best Customers Participation) and Merit in the Highest Service Hour Award (Private Organisations) from the Social Welfare Department. FRN has continued its voluntary work amid the pandemic