Annual Report 2021

91 2021 Annual Report Transport International Holdings Limited HKEX ESG Reporting Guide (General Disclosures and KPIs) GRI Standards GRI Disclosures Reference/*Direct Answer/ + Reason for omission Page(s) ^: refer to TIH 2021 Annual Report GRI 417: Marketing and Labelling 2016 B6 General Disclosure 103-1 103-2 103-3 Management Approach Stakeholders Engagement 74-79 GRI 418: Customer Privacy 2016 B6 General Disclosure, B6.5 103-1 103-2 103-3 Management Approach Safety First Care for Customer 48-53 62-67 B6 General Disclosure B6.2 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Safety First Care for our employee Stakeholders Engagement Performance Statistics * There were no significant incidents of non-compliance concerning laws and regulations during the reporting period. 48-53 68-73 74-79 81-83 GRI 419: Socioeconomic Compliance 2016 B2 General Disclosure, B4 General Disclosure, B6 General Disclosure, B7 General Disclosure 103-1 103-2 103-3 Management Approach Legal and Regulatory Compliance Safety First Care for Employees 43 48-53 68-73 B2 General Disclosure, B4 General Disclosure, B6 General Disclosure, B7 General Disclosure 419-1 Non-compliance with laws and regulations in the social and economic area Legal and Regulatory Compliance Safety First Care for Employees 43 48-53 68-73