Annual Report 2022

Transport International Holdings Limited 2022 Annual Report 52 SUSTAINABILITY REPORT Risk Assessment Rigorous risk assessments are conducted by managerial staff together with the relevant workers before discharging work duties. We ensure that both the working environment and staff performance comply with legal requirements, in-house safety rules, and industry best practices during safety inspections and safety audits. Our Plan-Do-Check-Act management approach also helps drive continuous improvement in safety performance. Bus Safety Facilities and Maintenance A number of technological devices, including speed-limiting devices and telematics systems, have been installed on buses to improve safety and record operational data. All KMB and LWB buses undergo an ISO-certified maintenance regime, comprising daily and monthly servicing, a semi-annual minor dock and an annual road-worthiness inspection, as well as spot checks from the Transport Department of the Hong Kong SAR Government. Latest Bus Safety Measures GreenRoad System KMB and LWB are the first franchised bus companies to introduce the GreenRoad System in Hong Kong. In 2022, KMB extended the installation of the GreenRoad System to our company vehicles (apart from buses) to widely promote the concept of green and safe driving across the whole company. Each bus captain and company vehicle driver has been given an electronic key with Radio Frequency Identification Technology (“RFID”) that allows for the identification of who is driving the bus or company vehicle. The system monitors over 150 driving dynamics and gives real-time feedback and rating to bus captains and drivers to help them remain vigilant on the road. Engine idling time is recorded, and bus captains and drivers are reminded to switch off the engines, thereby promoting a culture of environmental consciousness and health. Through analysing the data collected by the system, the Company is able to identify the common types and locations of undesirable driving behaviours of bus captains and drivers, and customise training materials, such as tips on paying attention to routes, teaching videos, and driving improvement courses, to help bus captains and drivers improve their driving skills and performance. The system also gives instant feedback to bus captains and drivers through an online portal and app to enhance their driving performance. The average accident rate of the fleet has decreased by about 19.85%, and more than 86.50% of bus captains have achieved a satisfactory safety level since the implementation of GreenRoad. Apart from giving monthly award to more than 70.00% of bus captains, a total of 100 bus captains were granted the grand Annual GreenRoad Outstanding Awards as a commendation for their outstanding driving performance. Foldable Wheelchair Armrest To provide safe and more comfortable barrier-free facilities for wheelchair passengers, KMB introduced two designs of foldable armrest in the wheelchair areas on over 90 buses in 2022. The new armrests not only make wheelchair passengers feel more comfortable on board but can also help prevent wheelchairs from overturning or skidding on the gangway. The new designs have become one of the standard features on every newly purchased bus. The professional and reliable maintenance teams of KMB and LWB help bring a safe and comfortable journey to passengers