Annual Report 2022

Transport International Holdings Limited 2022 Annual Report 66 SUSTAINABILITY REPORT New Bus Services We have implemented a number of enhancements to our bus service over the past few years to deliver a more pleasant and comfortable journey for our passengers. To tie in with the completion of residential areas in Tuen Mun Area 54, KMB introduced Route 67A in July 2022, the only whole-day route to the city in the new development area, to facilitate the intake of the public housing estates in the vicinity – Wo Tin Estate and Ching Tin Estate; KMB has enhanced its bus service in the Queen’s Hill Estate throughout the year as more residents are moving into the area. These enhancements include extending Routes 78A and 278A to the Queen’s Hill Bus Terminus, implementing the HK$1.0 Bus-rail Interchange concession scheme for Route 78A, advancing the first departure time and increasing bus frequency during peak hours for Route 78A, adding an express service to Route 78A and extending its service to late night, extending the service hours of Route 278A, and commencing the all-new Route 78B to provide express service between Queen’s Hill and Sheung Shui during the morning peak hours; KMB has enhanced its services in Tseung Kwan O with an all-new peak hour special Route 93P that has come into operation since August 2022, offering residents along Po Lam Road a direct ride to Kowloon Bay Commercial Area, Jordan and Mong Kok. Route 90 and Route 97, which commenced service in October 2022, provide a direct ride to Sha Tin and Ma On Shan respectively for residents in Tseung Kwan O; In view of the opening of Tseung Lam Highway in December 2022, KMB started operating three Tseung Lam Highway Express Routes 96, 290E and 298X the day after the commencement of the new road. While Route 96 provides a direct and convenient bus service for passengers travelling between Tseung Kwan O and Science Park, Tai Po, making it the best choice for commuting, Routes 290E and 298X offer an express service for residents in LOHAS Park, Pak Shing Kok and Hang Hau for Wong Tai Sin, Kwai Chung and Tsuen Wan, or Mong Kok and Lai Chi Kok Business Area; New bus Route 69, which was put into service in December 2022, provides an all-day service for residents of Yuen Long Tung Tau, United Court, Twin Regency, One Regent Place to travel between Yuen Long city centre and Northern Tin Shui Wai, demonstrating KMB’s commitment to allocating resources to provide bus services for residents in transitional residential areas and newly built residential estates; The new recreational Routes 33R and 74R commenced service, providing direct bus services to Pak Tam Chung from Tsuen Wan and Tai Po; and The third phase of route diversion, which involved the LWB Route E43 from North District, was implemented in August 2022. The revamped service has shortened the journey time between North District and North Lantau. Apart from this, Route R33 linking up Tuen Mun and Hong Kong Disneyland was also rerouted via Tuen Mun – Chek Lap Kok Tunnel starting July 2022, resulting in a shorter journey time. Facility Upgrades In 2022, KMB successfully designed wind curtains for buses to prevent loss of cooled air and started to retrofit its fleet with lower-powered LED strips, enhancing passenger experience with improved thermal comfort; KMB formally launched an upgrading work of 5G services in 2022. The entire bus fleet will be gradually upgraded to 5G buses, providing free 5G Wi-Fi service. Passengers can enjoy 5G Wi-Fi service for free with unlimited sessions, elevating their travelling experience with an ultra-fast, stable and smooth 5G network; KMB caters to the travel needs of residents in Queen’s Hill, Fanling by repeatedly enhancing its bus services and setting up a “KMB Fare Saver” kiosk to provide fare discounts in 2022