Annual Report 2022

Celebrate Diversity in the Workplace Echoing KMB’s commitment to enhancing an inclusive society, we aim to create an inclusive workplace that celebrates diversity and its role in the organisational fabric while actively promoting equal opportunities. We welcome Hong Kong residents from different ethnicities to join and serve in various positions, as we offer job opportunities regardless of individuals’ background and races but depending on talents and education levels. Internally, KMB takes the responsibility to create a safe and positive work environment for ethnic minority employees. One clear example is the “Buddy Programme” – assigning a local senior bus captain to greet and orientate non-Chinese bus captains. The programme allows senior bus captains to pass on experience and timely detect difficulties that junior non-Chinese bus captains are facing. In addition, KMB implements flexible work arrangements that are suitable for people of different backgrounds and abilities. For example, shift working schedules are available for non-Chinese staff, making it easy for them to take part in religious rituals. Externally, in order to further engage members of ethnic minorities, KMB proactively solicits support from the ethnic minority communities. We have rolled out an ethnic minority ambassador scheme, under which KMB hires ambassadors for ethnic minorities to reach out to non-Chinese communities and introduce our services. We also held an Open Day and Employment Seminar with on-site interview opportunities at Kowloon Mosque to introduce KMB services to non-Chinese people in August 2022. CASE STUDY 2022 Annual Report Transport International Holdings Limited 75 Committed to Diversity, Equity and Inclusivity in Employment Practices “KMB has offered me a warm working environment as well as a stable job. My colleagues, especially my “buddy”, Captain Tsui, has helped me a lot. My first week onboard was hard that I almost gave up because the attitude of some passengers upset me so much. Captain Tsui was sent to assist me and taught me how to deal with the situation in the face of negativity. The Buddy Programme has helped me steadily integrate into the new environment.” Ehsan Nawaz, KMB Bus Captain