Annual Report 2023

19 2023 Annual Report Transport International Holdings Limited introduced a preventive maintenance system for remote monitoring of key components of our buses. All abnormalities detected will be handled by our servicing personnel in advance. Along with the driving behaviour feedback and monitoring systems put in force earlier, modern technologies are employed to ensure that passengers trust our service and feel at ease when travelling on our buses. Since the implementation of the preventive maintenance system last year, the number of mechanical failures for KMB and LWB fleets has dropped by 30% in the second half of last year compared with the same period in the previous year. The KMB Academy, founded over two years ago, has provided training for over 1,200 bus captains and maintenance staff, as they have all been recognised by the Qualifications Framework of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications. Being the only school dedicated to training talents for the bus industry in Hong Kong, the Academy will continue to play a crucial role in providing stable and safe bus services. Despite all the challenges and difficulties in the past, the Group has never stopped moving forward, as it has grown to the scale today by learning from daily experience and renewing its practical knowledge. The Management team will continue to lead the Group with the “KMB spirit” in mind, striving to serve Hong Kong with all-out effort. Roger LEE Chak Cheong Managing Director 21 March 2024 solar energy systems. The renewable energy produced by these systems can supply the power needed for all electronic devices on board. Along with the solar energy systems installed at bus depots, bus stop roofs, and bus stop poles, we have made even better use of renewable energy. Given that green transportation is an undeniable trend, we will maintain close collaboration with the Government in seeking further support to promote environmental protection and achieving carbon neutrality with all other sectors in Hong Kong. While the Group’s bus service operating companies serve nearly three million passengers daily, caring about our passengers remains our key responsibility. In particular, the elderly, students, individuals with special educational needs, persons with disabilities, and people from vulnerable communities are always in our mind. We strive to build an inclusive community, as we stick to the ancient Chinese saying “Never fail to do good things no matter how petty they are.” Our caring measures involve various aspects, including compartment facilities, waiting areas, workplace environment, learning opportunities, voluntary services and more, all aimed at benefiting our passengers in a broader and more extensive way. To contribute to the development of a liveable city, the Group will uphold its social responsibility by continuing to explore feasible measures in response to the needs of different groups. The Group never overlooks safety when it explores opportunities for development and stays conscious to community needs. While our core mission is to provide stable and safe bus services, we continue to introduce new technologies to enhance driving safety and keep up with the times. KMB is the first franchised bus company that has