Annual Report 2023

Business Review 20 Management Discussion and Analysis 22 Hong Kong Franchised Public Bus Operations 34 Hong Kong Non-franchised Transport Operations 38 China Mainland Transport Operations 40 Property Holdings and Development Sustainability Report 44 About the Report 52 Safety First 60 Caring for the Environment 72 Caring for Customers 82 Caring for Employees 90 Stakeholder Engagement 98 Performance Statistics 102 Reporting Content Index Table 114 Financial Review 130 Corporate Governance Report 154 Remuneration Report 158 Directors’ Profiles 167 Key Corporate Executives 168 Financial Reports 275 Financial Summary 277 Corporate Directory Transport International Holdings Limited (“TIH”) is engaged in various businesses in Hong Kong, including franchised public bus operations, non-franchised transport operations, property holdings and development, as well as China mainland transport operations. It serves millions of people every day and plays the role of the “Heartbeat of the City”, providing a constant source of energy for social development. TIH combines its rich 90-year legacy in operating public bus services through The Kowloon Motor Bus Company (1933) Limited (“KMB”) with a wealth of talents, premium assets, innovative thinking, and a proactive approach to explore additional business opportunities for the Group. Collaborations between KMB and its counterparts in the Greater Bay Area, the Middle East region, and other locations also contribute to the development of the Group. Looking ahead, TIH will continue to provide high-quality public transportation services, leading the way in promoting green transportation in Hong Kong and fulfilling its social responsibilities to build a more beautiful and livable city. TIH will also develop strategies in areas such as public transportation systems, smart cities, and transportation infrastructure construction, with an aim to drive social and economic progress and actively contribute to the Country and Hong Kong. 90 Years of Journey in Pursuit of Diversified Development