Annual Report 2023

3 2023 Annual Report Transport International Holdings Limited Vision Our vision of becoming a global leader in our field is grounded in a thorough understanding of the needs of the people we serve, the introduction of innovative technological and environmental solutions, and the attainment of new standards for safety, service, and efficiency. Mission Our mission to enhance shareholder value while contributing to the social and economic development of Greater China can be summarised as follows: D istinctive customer service R eliable performance I nnovation V alue for money E nvironmental responsibility S ustainable business practices Through engagement with stakeholders, we aim to meet and exceed their expectations by providing high-quality services and solutions. Culture and Values Our culture is underpinned by a governance framework and embedded across our business. Our corporate values are centred on the delivery of service standards that meet or exceed customer needs, a consistent record of operational profitability and support for the community we serve. Building on these core values we also abide the following principles: A ccountability Be accountable for our decisions and actions. C aring Be caring for our employees, customers, and the community with continual empowerment and engagement. T eamwork and Mutual Respect Be harmonious and synergetic in the workplace. I ntegrity Be fair, honest and ethical. O riginality and N ovelty Be creative in finding solutions for a greener and better place. S afety and Self-discipline Be mindful of safety in achieving our vision.