Annual Report 2023

93 2023 Annual Report Transport International Holdings Limited Smart Lockers KMB has installed self-service lockers at 35 bus termini to provide customers with the convenience of picking up parcels easily at bus termini, elevating customers’ riding experience to a new level. To provide additional assistance for passengers retrieving their lost items on the bus, these smart lockers at bus termini also serve as collection points for lost property retrieval. Membership of Associations and Advocacy During the reporting period, we further strengthened our connection with stakeholders by joining the following organisations: Business Environment Council; Employers’ Federation of Hong Kong; Federation of Hong Kong Industries; Hong Kong Association for Customer Service Excellence; The Chartered Institute of Logistics and Transport in Hong Kong; and The Hong Kong General Chamber of Commerce. Serving the Community We continually take steps to understand the needs of our community and actively support various initiatives in society. We leverage the Group’s business strengths and resources to optimise positive social impacts, mainly through engagement with the elderly and nurturing youth development. Donation of Retired Bus and Bus Stop Pole To support sustainability and recycling as well as helping people in need, we have donated retired buses and bus stop poles to schools and elderly homes. KMB launched the Donation of Used and Retired Bus Programme in 2016 to donate used and retired buses to schools and non-profit organisations. These buses can be regenerated explicitly to meet the creative learning needs of schools or non-profit organisations. For the Donation of Caring Bus Stop Pole Programme, we donated tailor-made bus stop poles to elderly homes to help prevent seniors with dementia from wandering and going missing as well as assisting them in receiving treatment. The list of beneficiary schools/non-profit organisations that received a donated bus or bus stop pole in 2023 is as follows (by alphabetical order): Retired Bus Donation Yan Chai Hospital Ho Sik Nam Primary School. Bus Stop Pole Donation Aura Nursing Home; Azure Elderly Care; (Sydney, Australia) CASS Residential Aged Care Facility; Chau Lin Day Care Centre for the Elderly; Chow Hung Piu Day Care Centre for the Elderly; HKYWCA Lam Woo Memorial Day Care Centre for the Elderly; Helping Hand Father Sean Burke Care Home for the Elderly; Ka Shui Garden Nursing Home for the Elderly; Koo Bin Kau Lee Day Care Centre for the Elderly; Po Hing (Po Tin) Centre for the Elderly Limited; Po Leung Kuk Merry Court for the Senior; Po Leung Kuk Siu Ming Memorial Home cum Care & Attention Unit; The Hong Kong Society for the Blind Kowloon Home for the Aged Blind; and Yuen Yuen Home for the Aged. In 2023, KMB donated fourteen Caring Bus Stop Poles to local and overseas elderly homes, including Kowloon Home for the Aged Blind, to serve elderly individuals with cognitive and visual impairments The KMB engineering team retrofits retired buses to cater for the educational needs of schools, and arranges bus delivery and fixation at schools