Annual Report 2024

111 2024 Annual Report Transport International Holdings Limited ESG Code, HKEX ISSB Standards UNSDG GRI Standards Disclosure Relevant Section(s)/*Direct Answer/ + Remarks (e.g. omission) Page(s) ^: refer to TIH 2024 Annual Report GRI 418: Customer Privacy 2016 GD B6 KPI B6.2 3-3 Management of material topics Safety First 52-59 KPI B6.5 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Safety First Caring for Customers * TIH recorded no substantiated complaints concerning the breaches of customer privacy and losses of customer data during the reporting period. 52-59 86-93