Annual Report 2024

Carrying the aspirations of the public, I envisage our Company advancing alongside the entire community towards a future of prosperity and abundance, embracing the beauty and opportunities along the journey. 18 2024 Annual Report Transport International Holdings Limited MANAGING DIRECTOR’S MESSAGE At the core of our businesses, the major franchised bus operators, KMB and LWB, serve millions of passengers daily, offering safe, high-quality, and value-for-money travel options. Bus services rely fundamentally on human expertise for operations, safety and quality maintenance. Despite the integration of cutting-edge artificial intelligence technology, human roles such as bus captains and maintenance technicians remain essential. Thus, we diligently ensure that each employee is valued, placed in roles that capitalise on their strengths, nurtured for growth, and supported in their continuous improvement. We acknowledge that behind every employee is a family, and by ensuring their professional stability, we empower them to work with peace of mind. Guided by the principle, “Earth rewards generosity; virtuous individuals bear great responsibilities,” the Group remains steadfast in the core values of environment, social and governance while pursuing business growth. We continue to expand our efforts to benefit various sectors within our purview and fulfil social responsibility, going the extra mile to support seniors, students with special educational needs, persons with disabilities, individuals who are visually or hearing impaired, ethnic minorities, and marginalised Reflecting on the past year, the global landscape remained intricate and dynamic. Hong Kong, a pivotal international metropolis, witnessed substantial transformations across economic development and people’s livelihood. Throughout this period of societal advancement, KMB has steadfastly stood as a key player, fuelling the city with momentum and serving as the “Heartbeat of the City”. We have propelled Hong Kong’s growth, strengthening its position and advantages, while continuing to explore new avenues for growth. As the saying goes, “Heaven rewards diligence; virtuous individuals seek unceasing self-improvement,” the Group rises to numerous challenges, including uncertain macroeconomic conditions, geopolitical risks, climbing interest rates and shifting passenger travel patterns. Despite these formidable external factors, our unwavering resilience and relentless perseverance drive us to create value for the community and shareholders, making a significant contribution to societal progress. As we move forward, the Group actively introduces advanced technology to enhance operational performance and efficiency, and always upholding our dedication to our employees － our most critical partners － remains paramount.