Annual Report 2024

M 7671 YM 9824 CONTENTS 2 Group Profile 4 Business at a Glance 6 Key Franchised Bus Network in Hong Kong 8 Financial and Operational Highlights 10 Corporate Milestones 2024 14 Chairman’s Letter 18 Managing Director’s Message Business Review 20 Management Discussion and Analysis 22 Hong Kong Franchised Public Bus Operations 34 Hong Kong Non-franchised Transport Operations 38 China Mainland Transport Operations 40 Property Holdings and Development Sustainability Report 44 About the Report 52 Safety First 60 Caring for the Environment 68 Caring for Customers 78 Caring for Employees 86 Stakeholder Engagement 94 Performance Statistics 98 Reporting Content Index Table 112 Financial Review 128 Corporate Governance Report 152 Remuneration Report 156 Directors’ Profiles 167 Key Corporate Executives 168 Financial Reports 267 Financial Summary 269 Corporate Directory