Annual Report 2024

54 2024 Annual Report Transport International Holdings Limited SUSTAINABILITY REPORT Bus Safety Facilities and Maintenance Various technological devices, including speed-limiting devices and telematics systems, have been installed on buses to improve safety and record operational data. All KMB and LWB buses adhere to an ISO-certified maintenance regime which includes daily and monthly servicing, a semi-annual minor dock and an annual road-worthiness inspection, and spot checks by the Transport Department of the Hong Kong SAR Government. Latest Bus Safety Measures Preventive Maintenance System A Preventive Maintenance System is in place to enhance the safety and reliability of our bus fleet. Real-time data from various systems (transmission, battery, engine, cooling system and brake pressure) are sent to a backend server, where they are automatically analysed to identify potential issues. When necessary, immediate action is taken to prevent on-road breakdowns, with an ultimate goal of improving safety and minimising the impact on passengers. GST Safety & Eco Driving System The GST System is a safety and eco-driving tool that evaluates driving performance and calculates engine idling time for each bus trip. Its goal is to encourage bus captains to improve their driving skills and habits. The driver feedback unit on the dashboard sends real-time audio and visual alerts to the bus captain whenever a driving behaviour requires attention or immediate correction in five key areas: cornering, braking, acceleration, pedal control and speeding. In addition to receiving instant feedback on his/her driving behaviour, the bus captain can also review his/her performance via the “GST Driver” app. The app clearly displays the time, date and location of any improper driving behaviour, along with the duration and location of engine idling. A blackspot database was added to the “GST Driver” app in 2024. Bus captains are required to visit the “Blackspot” page via the popup tab during their first login each month. The database covers four of the five key driving aspects: cornering, braking, accelerating and speeding, as well as idling. In 2024, the GST system also began using data from the first half of the month to predict the final safety scores for bus captains. By the middle of each month, a “predictive behaviour” analysis is available, showing not only the actual scores but also their trends. The predicted scores can help identify bus captains likely to exceed limits by month-end, as well as those at higher risk, through an automated report. This enables us to pinpoint bus captains in need of further training and monitoring. The “GST Driver” app will send notifications to any bus captains identified in these categories. KMB and LWB has established a reward scheme to recognise bus captains with outstanding safety performance and eco-driving practices. The reward scheme is well-received by bus captains, who compete among themselves for a better ranking in their home depot and are eager to learn from those with high scores. Debuted in 2023, the Preventive Maintenance System remotely monitors the performance of various bus systems and components, enabling engineers to perform proactive maintenance in advance, as needed, effectively harnessing technology to enhance bus safety Bus captains can review their performance through the GST system to improve their driving skills, while KMB Academy instructors use it to analyse challenges faced by trainees and tailor solutions to enhance their driving techniques