Annual Report 2024

84 2024 Annual Report Transport International Holdings Limited SUSTAINABILITY REPORT KMB’s success is driven by the dedication of over 11,000 employees, particularly the exceptional performance, service commitment, and contributions of 8,700 bus captains, who ensure reliable bus services for the public. This achievement is underpinned by KMB’s ongoing promotion of inclusivity, equality, and diversity, creating an ideal work environment where every team member and colleague can excel and showcase their talents in various roles. KMB holds a strong belief in the pivotal role of talent in marching the Company towards consistent success. Therefore, it has embraced a “people-first”management approach, integrating the concept of inclusivity into its operations. As Hong Kong’s largest franchised bus operator, KMB is on a mission to advance society and break the stereotype that “only men can be competent bus captains”. Since 1989, KMB has been hiring female bus captains, sowing the seeds for gender equality in employment opportunities. What started with some societal hesitations has blossomed into widespread acceptance and recognition. To date, the number of female bus captains at KMB has climbed. Out of 8,700 bus captains, around 7% are female, demonstrating that they are every bit as impressive as their male counterparts in driving skills and professional service. In a bold move to champion equality and inclusivity, KMB made history in 2024 by pioneering Hong Kong’s first-ever all-female bus captain route. Spanning from Tin Shui Wai Town Centre to Yuen Long, the route is fully operated by eleven female bus captains, navigating high-speed, congested roads, and narrow inner streets. Passengers can experience first-hand the expertise of these professionally trained women as they effortlessly navigate double-deckers along the route’s intricate paths. By empowering women and providing them with a platform to excel, this initiative not only fosters workplace inclusion but also unlocks female talent for the job market, paving the way for more women to thrive self-sufficiently in the bus industry and contribute to economic growth. KMB is taking another step towards creating a welcoming workspace by introducing a “Female Staff Priority Rest Kiosk” at Tin Shui Wai Town Centre Bus Terminus. This first-of-its-kind kiosk is equipped with various facilities thoughtfully designed for women, including a changing area, full-length mirrors, and other amenities tailored to their needs. By prioritising the comfort and convenience of female staff, this initiative not only fosters a supportive workplace environment, but also solidifies KMB as a top choice for female employees. Case Study EmpoweringWomen by Fostering Equality in a SupportiveWorkplace, Caring for Employees, and Nurturing the Next Generation