ESG Report 2021

Quality Certification and Awards The obtainment of a credible quality certification “Be a Quality Enterprise, Prosperous and Strong” can ensure the pharmaceuticals contribute to is the Group's production philosophy. We guarantee customers' health and increase customers' the quality of our medicines, contribute to the confidence in the products. The Group is a leading development of Chinese pharmaceuticals, and have comprehensive pharmaceutical enterprise in China won widespread praise in the industry and society. that has obtained the integrative GMP certification. During the Year, Zhuhai United Laboratories was We always strictly comply with the relevant awarded a total of 12 outstanding brand certificates, requirements to continuously meet the related including the Excellent Enterprise Brand of Bulk standards in the certification. Besides, the Group's Medicine Export and Excellent Enterprise Brand of multiple products of active pharmaceutical Pharmaceutical Products Export by China ingredients have obtained certifications from official Pharmaceutical Industry Association. In addition, the authoritative institutions, such as China Quality Group is also deeply engaged in the lower-tier Certification Centre, CNAS, Certificate of Suitability markets to protect the health of consumers with to the Monographs of the European Pharmacopoeia, high-quality products and services. In the evaluation FDA, Germany BVG Hamburg and Mexico of the retail market brand list of China's COFEPRIS. We attach great importance to quality- pharmaceutical districts and counties initiated by the certification-related work and also passed several organising committee of the China Pharma& quality certifications during the year: the quality Healthcare Conference and Fair (CPHCF), The ® inspection of Zhuhai Company has passed United Laboratories' Amoxicillian was included in the authoritative certification of the CNAS national the 2021 China's pharmaceutical districts and laboratory for 11 consecutive years; the amoxicillin counties retail market brand list. The selection production line of Inner Mongolia Company obtained criteria of this brand list are based on four core the Veterinary Drug GMP Certificate ( 《獸藥 GMP 證 evaluation indicators, namely brand strength, 書》 ) and the Veterinary Drug Production License penetration, penetration and brand loyalty in the ( 《獸藥生產許可證》 ); the 12 production lines of the regional and county markets. The Group's ® animal protection department of The United Amoxicillian was included in the brand list, which Laboratories also passed the new GMP inspection fully reflected that the Group's high-quality drug for veterinary drugs. brand has become a leading brand in the lower-tier market. centre Quality Management Training Professional quality management personnel are an important part of the Group's quality assurance of pharmaceuticals. The Group regularly organises various types of quality management training to familiarise quality management personnel with the operation and foci of different procedures, enhance their professionalism in quality control, and strengthen the integrity of quality management. The comprehensive training content are covered including the requirements in the latest edition of Chinese Pharmacopoeia, production process, quality, as well as mastering inspection and verification methods and grasping product release procedures. The training sessions are mainly conducted in a teaching format, with oral or written test as the assessment method, so as to ensure that the quality management personnel are equipped with the required knowledge, and safeguard the standard of the Group's quality management. In addition, the Group has created a section, namely “Quality in The United Laboratories”, on our corporate website. The section includes legal knowledge, the Group's quality requirements, training data and a discussion area to provide our employees with an online knowledge base and a platform for learning and communication on quality, and to optimise quality training channels. 46 Environmental, Social and Governance Report 2021 The United Laboratories International Holdings Limited