ESG Report 2022

Environmental, Social and Governance Report 2022 The United Laboratories International Holdings Limited 7 Stakeholders Expectations and Requirements Means of Communication and Response Formulation of industrial standards Facilitating industrial development Communication with local labor authorities Participation in industry forums Visits Industry Associations Improvement on community conditions Participation in charity affairs Information transparency Company's website Announcements Media interviews Social media platforms Community communication meetings Community and Public Protection of rights Occupational health and safety Remunerations and benefits Career development Humanity cares Employee meetings Company's internal publications and intranet Mailbox for employees Training and workshops Activities for employees Workers' congress Democratic symposium Employees Up-to-standard discharge Energy conservation and emission reduction Ecological protection Reasonable water consumption Communication with local environmental authorities Communication with local residents Submission of reports Investigation and inspection Third-party assessment and reporting Environment Shareholders and Investors Investment returns Operation in compliance Rise in company value Information transparency and effective communication General meeting Announcements and circulars of the Group Email, telephone and Company's website Dedicated reports On-site inspections Listed company roadshow Operation with integrity Fair competition Compliance with laws and fulfilment of agreements Mutual benefits and achievements Review and assessment meetings Business communication Discussion and exchange of opinions Negotiation and cooperation Suppliers and Partners Compliance with national policies, laws and regulations Facilitating local economic development Promotion of local employment Regular fulfilment of tax obligations Regular information submission Regular conversation with regulatory authorities Dedicated reports Inspection and supervision Government and Regulatory Authorities Quality products and services Health and safety Compliance with laws and fulfilment of agreements Operation with integrity Customer service centre and hotline Customer opinion survey Customer meetings Social media platforms Return visit Customer information collection and management Customers